Return and Refund Policy

At Divine Beautee Essential, we work diligently to ensure your order is processed and shipped with care. All orders are prepared and shipped within 2–5 business days after your purchase is completed. Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that processing times do not include weekends or holidays.

Due to the nature of our products, all sales are final. Refunds are only issued in the rare event that an item arrives damaged or broken.

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item(s) and your order number. Once verified, we will gladly issue a replacement or refund.

We do not offer refunds or exchanges for reasons related to preference, scent, consistency, or misuse of the product.